This course will help real estate professionals gain a working understanding of this complex and sometimes divisive topic. Participants will learn about the history of agency disclosure, key definitions, and the establishment of agency relationships, including the duties owed within those relationships. By the end of the course, licensees will feel more confident in determining their own comfort level and managing dual agency situations effectively.

The purpose of this class is to help Real Estate Agents better understand the impact of human behavior when interacting with other people, as to prevent them from unintentionally discriminating against a protected class. Though we may not realize it, our reactions, assumptions, and unconscious thought processes can lead us into treating people differently. To help prevent discrimination agents must not only be fully familiar with the protected classes, but also understand the impact of implicit bias and disparate impact on their behavior and activities. Only then can they provide equal service, equal treatment, and equal access to all. This course will also help real estate agents create strategies for providing equal service, to better understand the protected classes, and identify areas that may be affected by implicit bias. 

Successfully completing this course fulfills the National Association of Realtors' (NAR) Fair Housing requirement.

This course is specifically designed in two (2) parts for those real estate brokers and salespersons engaged in the practice of rental brokerage. Part 1 is geared toward the licensee’s knowledge base in dealing with rental property. With limited exceptions, the rental of real estate requires any individual/s showing a real property and assisting in a rental to be licensed. Although Mandatory Consumer-Licensee Relationship Disclosure is not a requisite in the rental of a property, brokers and salespersons are usually "agents" and need to maintain heightened awareness of the fiduciary duties to a landlord, tenant or both. However, real estate licensees engaged in rentals are required to employ the written fee disclosure. A significant percentage of complaints received by the Division of Professional Licensure relate to residential rental transactions. As licensees, rental agents must maintain professional competency and understanding of the inherent legal obligations. Equally as important agents should have a thorough understanding of the "public accommodations" under the Fair Housing Laws as well as a comprehensive awareness of Massachusetts’s consumer protection regulations.

This course examines professional ethical requirements under both Massachusetts laws and regulations and the National Association of REALTORS Code of Ethics.  

This course examines professional ethical requirements under both Massachusetts laws and regulations and the National Association of REALTORS Code of Ethics.  

Join Kate Lanagan Macgregor as she does a deep dive into buyer agency in Massachusetts real estate transactions. 

Disclaimer: The Buyer Agency (RE02R06) course available on the MAR Online Learning Center has been updated to reflect the NAR Settlement. Notably, the compensation video has been revised to eliminate references to compensation offered on the MLS.

Join Instructor Mark Kavanagh in reviewing the nuances of practicing designated agency in Massachusetts real estate transactions. 

The objective of this course is to remind licensees to reduce risk as much as possible by ensuring accuracy of information, checking all data, and advising clients and customers to perform their own due diligence and seek legal counsel.

Fair treatment in a real estate transaction is the law.  This course reviews the various state and federal regulations tied to this obligation of fair housing and fair treatment.  You will learn the various protected classes, what constitutes illegal activities, and how this impacts a real estate licensee in the conduct of their business. 

Successfully completing this course fulfills the National Association of Realtors' (NAR) Fair Housing requirement.

Review of a real estate licensee's obligation to disclose certain information about a property for sale.