Protecting the Protected Classes in Real Estate (RE111RC20) 2026
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The purpose of this class is to help Real Estate Agents better understand the impact of human behavior when interacting with other people, as to prevent them from unintentionally discriminating against a protected class. Though we may not realize it, our reactions, assumptions, and unconscious thought processes can lead us into treating people differently. To help prevent discrimination agents must not only be fully familiar with the protected classes, but also understand the impact of implicit bias and disparate impact on their behavior and activities. Only then can they provide equal service, equal treatment, and equal access to all. This course will also help real estate agents create strategies for providing equal service, to better understand the protected classes, and identify areas that may be affected by implicit bias.
Successfully completing this course fulfills the National Association of Realtors' (NAR) Fair Housing requirement.
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Introduction
Open to view video. | Closed captions available | 4 minutes
Open to view video. | Closed captions available | 4 minutes
Regulations
Open to view video. | Closed captions available | 5 minutes
Open to view video. | Closed captions available | 5 minutes
Prohibited Activities 1
Open to view video. | Closed captions available | 3 minutes
Open to view video. | Closed captions available | 3 minutes
Prohibited Activities 2
Open to view video. | Closed captions available | 5 minutes
Open to view video. | Closed captions available | 5 minutes
Quiz #1
2 Questions | Unlimited attempts | 3/4 points to pass
2 Questions | Unlimited attempts | 3/4 points to pass
Biases
Open to view video. | Closed captions available | 5 minutes
Open to view video. | Closed captions available | 5 minutes
Explicit Bias
Open to view video. | Closed captions available | 4 minutes
Open to view video. | Closed captions available | 4 minutes
Implicit Bias
Open to view video. | Closed captions available | 6 minutes
Open to view video. | Closed captions available | 6 minutes
Quiz #2
3 Questions | Unlimited attempts | 2/3 points to pass
3 Questions | Unlimited attempts | 2/3 points to pass
Impact on Protected Classes/Disparate Impact
Open to view video. | Closed captions available | 4 minutes
Open to view video. | Closed captions available | 4 minutes
Cultural Associations and Examples
Open to view video. | Closed captions available | 4 minutes
Open to view video. | Closed captions available | 4 minutes
Buyer and Seller Cultural Associations
Open to view video. | Closed captions available | 4 minutes
Open to view video. | Closed captions available | 4 minutes
Racial Discrimination in Real Estate
Open to view video. | Closed captions available | 7 minutes
Open to view video. | Closed captions available | 7 minutes
National Origin, Ancestry and Religions
Open to view video. | Closed captions available | 5 minutes
Open to view video. | Closed captions available | 5 minutes
Age
Open to view video. | Closed captions available | 2 minutes
Open to view video. | Closed captions available | 2 minutes
Children/Familial Status
Open to view video. | Closed captions available | 6 minutes
Open to view video. | Closed captions available | 6 minutes
Love Letters
Open to view video. | Closed captions available | 2 minutes
Open to view video. | Closed captions available | 2 minutes
Sex, Sexual Orientation, Gender Identity
Open to view video. | Closed captions available | 4 minutes
Open to view video. | Closed captions available | 4 minutes
Disability
Open to view video. | Closed captions available | 2 minutes
Open to view video. | Closed captions available | 2 minutes
Assistance Animals
Open to view video. | Closed captions available | 7 minutes
Open to view video. | Closed captions available | 7 minutes
Reasonable Accommodation
Open to view video. | Closed captions available | 2 minutes
Open to view video. | Closed captions available | 2 minutes
Rental Assistance
Open to view video. | Closed captions available | 5 minutes
Open to view video. | Closed captions available | 5 minutes
Best Practices
Open to view video. | Closed captions available | 6 minutes
Open to view video. | Closed captions available | 6 minutes
Questionnaires, Checklists, Education
Open to view video. | Closed captions available | 4 minutes
Open to view video. | Closed captions available | 4 minutes
Conclusion
Open to view video. | Closed captions available | 5 minutes
Open to view video. | Closed captions available | 5 minutes
Additional Resources
Open to view video. | Closed captions available | 3 minutes
Open to view video. | Closed captions available | 3 minutes
Quiz #3
6 Questions | Unlimited attempts | 6/9 points to pass
6 Questions | Unlimited attempts | 6/9 points to pass
